Contact Us


Call: 1-877-534-2772, Option 1

Fax: 1-803-763-2010

Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com

Write:
      Regular Mail
      Palmetto GBA
      TPA Support Center
      P.O. Box 100275, AG-507
      Columbia, SC 29202-3275

      Express Mail
      Palmetto GBA
      TPA Support Center, AG-507
      2300 Springdale Drive, Bldg. One
      Camden, SC 29020

TPA Support Center Hours of Operation

The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.

Holiday Schedule

HOLIDAY Calendar Year 2020 Calendar Year 2021
New Year’s Day Wednesday, January 1, 2020 Friday, January 1, 2021
Martin Luther King, Jr. Day Monday, January 20, 2020 Monday, January 18, 2021
Memorial Day Monday, May 25, 2020 Monday, May 31, 2021
Independence Day Saturday, July 4, 2020 Sunday, July 4, 2021
Labor Day Monday, September 7, 2020 Monday, September 6, 2021
Thanksgiving Day Thursday, November 26, 2020 Thursday, November 25, 2021
Day after Thanksgiving Friday, November 27, 2020 Friday, November 26, 2021
Christmas Eve Thursday, December 24, 2020 Friday, December 24, 2021
Christmas Day Friday, December 25, 2020 Saturday, December 25, 2021

Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.


Last Updated: 06/24/2019