Contact Us
Call: 1-877-534-2772, Option 1
Fax: 1-803-763-2010
Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com
Write:
Regular Mail
Palmetto GBA
TPA Support Center
P.O. Box 100275, AG-507
Columbia, SC 29202-3275
Express Mail
Palmetto GBA
TPA Support Center, AG-507
2300 Springdale Drive, Bldg. One
Camden, SC 29020
TPA Support Center Hours of Operation
The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
| HOLIDAY | Calendar Year 2020 | Calendar Year 2021 |
|---|---|---|
| New Year’s Day | Wednesday, January 1, 2020 | Friday, January 1, 2021 |
| Martin Luther King, Jr. Day | Monday, January 20, 2020 | Monday, January 18, 2021 |
| Memorial Day | Monday, May 25, 2020 | Monday, May 31, 2021 |
| Independence Day | Saturday, July 4, 2020 | Sunday, July 4, 2021 |
| Labor Day | Monday, September 7, 2020 | Monday, September 6, 2021 |
| Thanksgiving Day | Thursday, November 26, 2020 | Thursday, November 25, 2021 |
| Day after Thanksgiving | Friday, November 27, 2020 | Friday, November 26, 2021 |
| Christmas Eve | Thursday, December 24, 2020 | Friday, December 24, 2021 |
| Christmas Day | Friday, December 25, 2020 | Saturday, December 25, 2021 |
Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.