Contact Us
Call: 1-877-534-2772, Option 1
Fax: 1-803-763-2010
Email Addresses:
General Inquiries - tpaoperations@tpadministrator.com or Click here to use the online form.
Webinar Questions and Issues - webinar@tpadministrator.com
Dispute Attachments - disputes@tpadministrator.com
Write:
Regular Mail
Palmetto GBA
TPA Support Center
P.O. Box 100275, AG-507
Columbia, SC 29202-3275
Express Mail
Palmetto GBA
TPA Support Center, AG-507
2300 Springdale Drive, Bldg. One
Camden, SC 29020
TPA Support Center Hours of Operation
The TPA staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
Holiday |
Calendar Year 2022 |
Calendar Year 2023 |
| New Year's Day | Friday, December 31, 2022 (Observed) | Monday, January 2, 2023 (Observed) |
| Dr. Martin Luther King, Jr. Day | Monday, January 18, 2022 | Monday, January 16, 2023 |
| Memorial Day | Monday, May 30, 2022 | Monday, May 29, 2023 |
| Independence Day | Monday, July 4, 2022 | Tuesday, July 4, 2023 |
| Labor Day | Monday, September 5, 2022 | Monday, September 4, 2023 |
| Thanksgiving Day | Thursday, November 24, 2022 | Thursday, November 23, 2023 |
| Day after Thanksgiving | Friday, November 25, 2022 | Friday, November 24, 2023 |
| Christmas Eve | Friday, December 23, 2022 (Observed) | Monday, December 25, 2023 (Observed) |
| Christmas Day | Monday, December 26, 2022 (Observed) | Tuesday, December 26, 2023 (Observed) |
Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday. Observed dates are presented on this calendar.